Categorized Under:
Organization:FORESTRY SUPPLIERS, INC.
Location:Jackson, Mississippi
Job Description:
- Expand knowledge of our products, their applications, and the markets that we serve within all parts of the catalog
- Look at every question as a learning opportunity
- Seek opportunities to use get hands on experience with product
- Assemble and disassemble products as necessary
- Compare and contrast features on similar products so you can highlight the differences when asked
- Read product labels, instruction manuals, parts lists, repair manuals, etc.
- Read product reviews and other relevant articles in trade magazines
- Research on the internet
- Collect technical information and product literature at tradeshows
- Create a good filing and information system
- Instructions
- Articles
- Parts lists
- Product Labels and MSDS sheets
- Vendor contacts
- Internet links and helpful sites
- Offer New Product ideas or suggestions
- Review the workings of products and make recommendations for improvement
- Pass on customer feedback to new products personnel
- Pass on repetitive special requests to new products personnel
- Pass on information collected at tradeshows
- Help with special projects
- Project Google
- Tech Tips
- Frequently asked questions
- Newsletter
- Suggestive selling ideas
- Workshops
- Help other departments solve issues or problems
- Write catalog correction memos
- Catalog and other literature proofing
- Thoroughly review and edit catalog routes with special attention to new product added
- Make close review that all catalog correction memos have been handled properly
- Review for technical accuracy
- Attend tradeshows
- Do preshow paperwork as needed in a timely manner
- Review previous year’s report and paperwork as needed
- Travel to shows and setup exhibit displays
- Network with customers and vendors alike
- Seek out all types of opportunities for Forestry Suppliers, Inc.
- New product opportunities
- New niche market opportunities
- Media opportunities
- Internet opportunities
- Sales and bid opportunities
- Peco opportunities
- Other tradeshow opportunities
- Complete post show task
- Inventory adjustment forms
- Complete convention expense reports in a timely manner
- Complete and route convention reports in a timely manner
- Outline and distribute follow up tasks to appropriate personnel
- Be preparing for future advancement by seeing everything that’s done as an opportunity to learn more about the company
Required Education:
Position REQUIRES a Forestry degree or degree in a natural resource field.
Skills:
Offer second-to-none technical support
Answer technical line phone calls and voice mail center, tech e-mails, and letters.
Seek answers and solve problems
Recommend products for specific applications
Consult with vendors for technical information
Support other departments with technical advice
- Special orders
- Customer Service
- Sales
- Counter Sales
- Creative
- Receiving
- Internet
Coordinate with other technical staff a workable system for responding to e-mails, voice mails, and scheduling lunches to ensure the technical line is covered at all times
Consult with customers at the back counter as needed
Salary:
Based on experience
Apply By:3/27/2020
Phone:601-354-3565 ext703
Email:barlowd@forestry-suppliers.com
Mailing:
Forestry Suppliers, Inc.
P.O. Box 8397
Jackson, MS 39284-8397
Posted By: Deborah Barlow
